Privacy Policy

1. Overview

This Privacy Policy explains how SaaS_products ("Company", "we", "us") collects, uses, and shares information when you use Filefilo (the "Service").

2. Information We Collect

We collect information in the following categories:

• Account information, such as name, email address, and authentication details.
• Uploaded files and related metadata needed to process conversions.
• Usage data, such as pages viewed, actions taken, and conversion activity.
• Device and log data, such as IP address, browser type, and operating system.
• Payment and subscription status details from our payment processor (not full card numbers).

3. How We Use Information

We use information to:

• Provide, operate, and improve the Service.
• Process conversions and deliver outputs.
• Manage subscriptions, billing, and account status.
• Monitor for security, fraud, and abuse.
• Respond to support requests and communicate with you.

4. File Processing and Retention

Files you upload are stored temporarily to process conversions and deliver downloads. We automatically delete uploaded files and outputs after a short retention period, typically within 30 minutes.

5. Sharing of Information

We may share information with:

• Service providers that help us operate the Service (hosting, storage, analytics, email).
• Payment processors such as Paddle.com for billing and subscription management.
• Law enforcement or regulators when required by law.

6. Cookies

We use cookies and similar technologies to keep you signed in, secure the Service, and understand usage. You can control cookies through your browser settings.

7. Data Security

We take reasonable measures to protect your information, but no system is completely secure. You use the Service at your own risk.

8. Your Rights and Choices

You may request access, correction, or deletion of your personal information by contacting us. We will respond as required by applicable law.

9. International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards where required by law.

10. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the effective date when changes are made. Continued use of the Service means you accept the updated policy.

12. Contact

If you have questions about this Privacy Policy, contact us at raman5ransubhe@gmail.com or by mail at Your Business Address.